Legal draft
Terms of Service
Last updated: Draft for review
Overview
These draft Terms of Service describe basic terms for access to and use of VoiceKite. They are intended as a starting point and should be reviewed before being relied on in production.
Service Description
VoiceKite provides AI-assisted inbound call answering, customer detail capture, appointment workflow support, SMS confirmations, and related business summaries for service businesses and clinics.
Business Responsibilities
Businesses using VoiceKite are responsible for providing accurate setup information, including services, hours, booking rules, escalation instructions, service areas, and approved customer-facing language.
Acceptable Use
The service should be used only for lawful business purposes. Users should not use VoiceKite to send misleading messages, collect information without appropriate authority, or interfere with the operation of the platform.
AI-Assisted Workflows
VoiceKite may use AI to help answer calls, capture information, and support scheduling workflows. Businesses should review configuration, summaries, and handoff rules to make sure the service fits their operational needs.
Availability and Changes
VoiceKite may update, modify, suspend, or discontinue parts of the service as needed for maintenance, reliability, security, or business reasons. Specific service commitments should be documented separately if required.
Contact
Questions about these draft Terms may be directed to VoiceKite through the contact method provided by the business or website.