Legal draft
Privacy Policy
Last updated: Draft for review
Overview
This draft explains, in general terms, how VoiceKite may collect, use, and protect information related to its AI call answering, appointment booking, and SMS communication services.
Information We May Collect
VoiceKite may collect business contact information, customer call details, appointment request details, message content, calendar-related information, and technical information needed to operate the service.
How Information May Be Used
Information may be used to answer inbound calls, capture requests, support appointment scheduling, send confirmations or follow-ups, provide summaries to the business, maintain the service, and respond to support needs.
Sharing of Information
VoiceKite may share information with service providers that help operate the platform, such as communications, hosting, calendar, analytics, and support providers. Information may also be shared when requested by the business using the service or when required by applicable law.
Data Retention
Information should be retained only as long as reasonably needed for business, operational, legal, or service purposes. Specific retention periods should be confirmed before production use.
Security
VoiceKite should use reasonable administrative, technical, and organizational safeguards designed to protect information. No system can be guaranteed to be completely secure.
Contact
Questions about this draft Privacy Policy may be directed to VoiceKite through the contact method provided by the business or website.